RETURN & EXCHANGE POLICY
We want you to love your purchase! If you are not satisfied, we offer the following policy:
1. Eligibility:
Returns/exchanges accepted within 7 days of delivery.
Product must be unused, unworn, and in original packaging with tags intact.
2. Non-Returnable Items:
Sale/discounted items.
Customized or altered products.
3. Process:
Contact us via WhatsApp/Email with order details.
Once approved, send the item back to our boutique address.
Refunds (if applicable) will be issued as store credit or to the original payment method.
4. Shipping Costs:
Return shipping charges are the responsibility of the customer unless the product is defective or incorrect.
5. Refund Policy
Refund will be credited to original payment method within 7 business days.
6. Replacement Policy
Replacement orders will be delivered within 7 business days.
